PRIVACY POLICY
PRIVACY POLICY
Auri Marbella
INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE DATA CONTROLLER
1.1 Thank you for visiting our online store. We appreciate your interest. In this policy, we explain how we process your personal data when you use our website. Personal data is any information that can identify you, either directly or indirectly.
1.2 The data controller, in accordance with the EU General Data Protection Regulation (GDPR), is Auri Marbella. The data controller is the natural or legal person who determines the purposes and means of the processing of your personal data.
1.3 To protect your data during transmission, we use SSL/TLS encryption. You can recognize a secure connection by the "https://" in the browser's address bar and the padlock symbol.
DATA COLLECTION WHEN VISITING OUR WEBSITE
When you visit our website without interacting with it (i.e., for purely informational purposes), we only collect the technical data that your browser automatically transmits to us (so-called server log files):
Page visited
Date and time of access
Amount of data transferred
Reference source
Browser and operating system
IP address (anonymized where possible)
Data processing is carried out in accordance with Article 6(1)(f) of the GDPR (legitimate interest in technical functionality and stability). The data will not be used for any other purpose or shared unless misuse is suspected.
COOKIES
We use cookies to improve your experience and ensure the proper functioning of the store. Some cookies are automatically deleted when you close your browser (session cookies), while others remain stored (persistent cookies), for example, to remember the items in your shopping cart.
Third-party providers (such as Google or Meta) may also use cookies. You will be notified about this and can disable them at any time in your browser settings. Please note that this may limit the functionality of the website.
More information about cookie settings in your browser:
Chrome
Firefox
Safari
Edge/IE
CONTACT
When you contact us (via the contact form or email), we collect and process the information you provide to respond to your request. The legal basis for this processing depends on the purpose (Article 6(1)(f) or (b) of the GDPR). The data is deleted once it is no longer needed.
CUSTOMER ACCOUNTS AND ORDER MANAGEMENT
If you create a customer account or place an order, we collect the data necessary to fulfill our contractual obligations. This data is deleted after the legally required retention period, unless you have given us your consent for further use.
DIRECT MARKETING
6.1 Newsletters
By subscribing, we will send you promotional emails. You must confirm your subscription through the double opt-in process and you can unsubscribe at any time.
6.2 Newsletters for existing customers
We may send you offers related to previous purchases. You can unsubscribe at any time, free of charge.
ORDER PROCESSING
We only share the necessary personal information with courier companies and payment providers to fulfill our contract with you (Article 6(1)(b) of the GDPR).
REVIEW REMINDERS
If you have given us your consent, we may contact you once after your purchase to invite you to review our products or services.
SOCIAL NETWORKS AND ADD-ONS
Facebook, Instagram, Google+
We use Shariff solutions, which only establish a connection with social media platforms if you actively click. This protects your data. Please refer to the privacy policies of the respective providers.
ONLINE MARKETING
10.1 Google DoubleClick
It is used to prevent duplicate ads and improve ad performance. Google receives information through cookies, but not personal data, unless you are logged in.
10.2 Google Ads (Conversion Tracking)
Clicking on ads installs a cookie that allows us to analyze conversions. These cookies expire automatically and do not store personal data.
WEB ANALYTICS
Google Analytics
We use Google Analytics with anonymized IP addresses to analyze user behavior and improve our store. You can disable it here:
https://tools.google.com/dlpage/gaoptout
REMARKETING
Facebook custom audiences and Google remarketing
We use remarketing through pixels and cookies. This requires your explicit consent. You can adjust your settings at any time in your browser or via the "About ads" section.
YOUR RIGHTS
As the data subject, you have the following rights under the GDPR:
Right of access (Art. 15)
Right of rectification (Art. 16)
Right of erasure (Art. 17)
Right to restriction of processing (Art. 18)
Right to data portability (Art. 20)
Right of objection (Art. 21)
Right to withdraw consent (Art. 7(3))
Right to lodge a complaint with a supervisory authority (Art. 77)
DATA RETENTION
We retain your data only for as long as necessary for the relevant purpose. Once that purpose has been fulfilled or the retention periods have expired (e.g., for tax purposes), the data will be automatically deleted.